FILE 03 \u2014 CAPABILITIES
What I Bring
Not a list of skills. A list of problems I can actually solve.
01
Build Revenue
Sales strategy, prospecting, relationship building, negotiation, close, and retention.
Sole salesperson behind $5M+ in business.
02
Build Operations
Turn ambiguous service promises into repeatable execution across teams and sites.
03
Build Systems
SOPs, training, accountability, reporting, oversight, and technology that make performance repeatable.
04
Lead Through Pressure
Operate through staffing issues, client problems, incidents, and organizational change.
05
Modernize Old Processes
Use technology and better workflow design where manual systems are holding the organization back.
06
See the Whole Business
Connect revenue, operations, people, customer experience, risk, and the P&L.